Aurora Toys Shipping Policy

At Aurora Toys, we deliver fun straight to your doorstep! Here’s everything you need to know about our shipping process.

Shipping Options & Timeframes

🚚 Standard Shipping (3-5 business days)

Free on orders over $50
$5.99 for orders under $50

✈ Expedited Shipping (2-3 business days)

$12.99 flat rate

🏎️ Overnight Shipping (1 business day)

$24.99 flat rate (order by 12PM PST for same-day processing)

Processing Time

⏳ 1-2 business days for order processing before shipment
📦 Orders placed after 2PM PST Friday through Sunday ship Monday

Shipping Destinations

🇺🇸 Domestic Shipping: Available to all 50 U.S. states
🌎 International Shipping: Currently unavailable

Order Tracking

🔍 You’ll receive a tracking number via email once your order ships
📱 Track your package directly through our website

Special Circumstances

🎁 Gift Orders: We offer gift wrapping and can exclude pricing information
🏡 P.O. Boxes: We ship to P.O. boxes via USPS
🏢 Business Addresses: We deliver to business addresses

Holiday Shipping

🎄 December Deadlines:

Standard: Order by Dec 15
Expedited: Order by Dec 20
Overnight: Order by Dec 22 at 12PM PST

Undeliverable Packages

❌ If a package is returned to us as undeliverable:

We’ll contact you to confirm the address
You’ll be responsible for additional shipping fees to resend

Missing/Damaged Packages

⚠️ Contact us immediately at support@aurroa.my if:

Your tracking shows delivered but you haven’t received it
Your package arrives damaged

Need Help? Contact our shipping specialists:
📧 shipping@aurroa.my
📞 +1 (516) 852-4920
⏰ Mon-Fri 9AM-6PM PST

We work hard to get your toys to you quickly and safely! 🚚✨